Shipping Policy
Effective Date: March 6, 2025
At Pulsesora, we are committed to ensuring that your orders are delivered promptly, securely, and at no additional cost within the United States. Please read the details of our Shipping Policy below to understand how we process and ship your orders.
1. Shipping Methods and Delivery Times
We offer various shipping options to meet your needs, and delivery times may vary depending on the shipping method and your location. The following are typical delivery times for our shipping methods:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available in select areas)
Please note that these are estimated delivery times and may vary due to factors like weather conditions or third-party carrier delays.
2. Free Shipping
We offer free standard shipping on all orders within the United States. This offer applies automatically at checkout for all orders, no minimum required.
3. Shipping Costs
If you choose expedited or overnight shipping, additional fees will apply. The shipping cost for these options will be calculated at checkout based on your delivery address and chosen shipping method.
4. Order Processing Time
Orders are processed within 1-2 business days after being placed. Once your order has been processed, it will be shipped according to the method selected during checkout. Please make sure your order information is accurate to avoid any delays.
5. Shipping Restrictions
Currently, we only offer shipping within the United States. If you are located outside the U.S. and wish to make a purchase, please contact us at info@pulsesora.xyz to inquire about international shipping options.
6. Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to monitor the status of your shipment. If you do not receive tracking information, please check your spam folder or contact us for assistance.
7. Delays in Shipping
While we strive to meet delivery estimates, external factors such as weather, third-party carrier delays, or high-volume periods may cause delays. If your order is delayed, we will notify you as soon as possible and provide an updated delivery date.
8. Missing or Damaged Items
If your order is lost or damaged during shipping, please contact us within 7 days of receiving your package. We will work to resolve the issue by either sending a replacement or issuing a refund.
9. Change of Address
If you need to update your shipping address after placing an order, please notify us immediately. If the order has not been processed or shipped, we will update the address accordingly. Once the order has been shipped, we cannot change the address.
10. Contact Us
If you have any questions or concerns regarding our Shipping Policy, or need assistance with your order, please contact us at info@pulsesora.xyz or call 605-367-5542.
Thank you for shopping with Pulsesora. We look forward to delivering your products with care and efficiency!